Business::Helpdesk & Remote PC Software

TSplus Remote Support

Start assisting your users today with our great remote support software. With a sizable percentage of the worlds workforce still working outside of the office at least a few days per week, supporting remote endpoint computers has been a challenge. Prominent market-solutions are often expensive and complicated to manage. TSplus Remote Support was built from the ground-up with the idea of creating a simple and cost-effective alternative to TeamViewer and LogMeIn. HOW? A single Windows PC or Server, hosted at the office or in the cloud, serves as the connection broker and web interface for Agents and End-users. First time configuration is straightforward, with internal and external network configuration options. Its quick and easy to setup your Support Team accounts on the Web platform. The entire Remote Support system is web based! This provides an immediately familiar environment for both the support agents and end users. Support Agents simply log into their corporate Remote Support portal. From there they can see the list of end-users waiting for help and generate custom connection links for each of them. A simple browser plug-in is all that is required for the end-user to get direct professional support. Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved. Additionally, unlike other providers, TSplus Remote Support is hosted on your server. To enforce your corporate data privacy the session broker remains inside your IT network! Improve problem-solving with screen sharing, PC remote control, file transfer, chatbox and more. Needing tech support is already frustrating enough. Receiving it should be easy. Instead of making onsite service calls that take time and increase costs, troubleshoot issues remotely. Whether you are all in the office together, working remotely, or some combination of the two, TSplus Remote Support is the simple and cost-effective tool you need to maximize your support investment.

$250.00 1403 KB

ServiceDesk Lite 2020

ServiceDesk Lite is a free complaint management software for light usage. It is absolutely free for life without any limitations. You can create up to 3 free users. It is a windows based simple & ready to use complaint management application. ServiceDesk Lite has basic yet all core features to effectively manage service complaints right from initiation to closure. The feature includes complaint registration, complaint assignment to service executive, tracking closure status, reporting tool, data backup utility, basic access control for user rights & unlimited data storage. ServiceDesk Lite enables you to store data locally On-Premise. As it is a standalone application the data & the application resides on the same computer & it works without internet.

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ProProfs Help Desk Software

A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.

$49.00 30720 KB

ServiceDesk Lite 2016 (Free Service CRM)

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended. Features Service contracts Easily manage service contract or AMC details. It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call. Register complaint You may receive customer complaints from various sources, such as email, telephone, web etc. Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers. Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description. Assign complaint to service executive After complaint is received it is assigned to service executive. Assigning complaint to service executives ensures every complaint is attended. It also helps to analyze and promptly allocate complaint to the service personnel. In Service Desk Lite complaint assignment is quiet simple. You get the pending list of complaints that are yet to be assigned. Complaint Closure This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending. Tracking status enables you to identify the complaints that are open or not resolved and take timely actions. You can track details such as status of complaint, action taken to resolve issue. & more.. Download,Install & Get started

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Thinfinity Remote Desktop Workstation

Try now our free web RDP client. Select RDP mode to enjoy full remote desktop access to your Windows programs, documents and network resources. Or, select the VNC mode and start a desktop sharing session and invite your mates to join in and control your mouse and keyboard. Ideal for remote support and collaborative sessions. No setup needed on client side. You can use any browser, it works from PC, iPhone, iPad, ChromeBooks and Android devices.

20132 KB

CSV To SQL Statements Software

This software offers a solution to users who want to convert one or more CSV (comma separated values) files into SQL CREATE TABLE and INSERT INTO format. The user chooses the file/s or an entire folder to be processed before starting the conversion. There are features in the software to customize the SQL output. Using this time saving software large numbers of files can be converted for import into databases.

$19.99 2780 KB

Thinfinity Remote Desktop Server

Access Windows programs, documents, files, and network resources through their preferred device PC, iPhone, iPad, Android tablet, ChromeBook, using an HTML5 capable browser. Get secure access to any PC on the corporate LAN through a single, public IP address. This includes access to applications and desktops running Microsoft RDS/ Terminal Services and RDS/VDI platforms. Includes remote audio and file transfer.

$80.00 29332 KB

magicDesk

MagicDesk is a suite of web-based applications (apps) for customer service and support, highly integrated with each other, and assembled in one account. Every app share the same database, communicate with each other and has its dedicated purpose to perform its own task. Base apps - Contacts, Helpdesk, Hub, Mailer, Site, Installer. Each app has plugins support to extend its functionality available for installation from Webasyst Store.

$399.00 8554 KB

ServiceDesk Lite 2014

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.Service management is made simpler with Service Desk Lite.Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.

5219 KB

DivX Create Bundle (incl. DivX Player) installer

Includes DivX Pro DivX Player and DivX Converter allowing you to create and play back high quality DivX media files with advanced features including interactive menus scene selection multiple subtitles multiple audio tracks and metadata.Compress bulky videos without sacrificing quality enjoy up to 10 times better compression than MPEG 2/DVD with exceptional encoding speed and quality.MPEG2/DVD support may be added for an additional fee.fast

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YouTube Downloader Plus

YouTube Downloader Plus is the recommended tool for all the online video enthusiasts. It's fast, easy-to-work with and offers an elegant interface stripped of any unnecessary boxes and buttons. The app supports multiple simultaneous downloads and conversion into various formats such as AVI, MOV, MPEG, MP4, 3GP, WMV, or MP3.

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ServiceDesk Standard Edition

ServiceDesk is simple ready to use service management software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints.ServiceDesk covers two major components of service management i.e.Service Contract/AMC Managemen which enables you tp manage warranty, AMC or any other types of service contracts and contract renewals.Complaint Management lets you track complaints right from registration to closure.

$8.00 13952 KB

iPubsoft GIF Generator

Have a batch of static pictures and want to make them as a animated GIF image? iPubsoft GIF Generator allows you to create GIF images from various graphics formats, including JPG/JPEG, BMP, PNG and GIF, easily and quickly, regardless of whether you are a professional photographer or just an amateur.

$29.95 4141 KB

Nsasoft Network Software Inventory

Nsasoft Network Software Inventory is software license tracking solution, powerful software asset management tool and software licensing compliance auditor. The software scans network and generates complete reports about installed computers software. It is integrated IT Help Desk, Asset management & Software license management solution.

$29.50 4207 KB

SysMan Utilities FREE Edition

Advanced remote administration software that offers extensive management capabilities on servers and PCs in a network, all from a single console. It includes a wide (and growing) set of administration tools and a remote desktop control component (SysMan Remote Control) which as a set allows the user to administer and remotely drive PC and server desktops across the enterprise network, as well on attended as on unattended machines.

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Customer Support Organizer Pro

Customer Support Organizer Pro, software for Windows. Simple database management system that helps you to organize, track, and manage any kind of customer service issues, help desk issues, ..

$149.95 9754 KB

Help Desk Software

Online web based help desk software, ticket management & live chat

$100.00 174691 KB

ProActive Customer Support

Install in minutes and keep track of customers and their support requests. ProActive Customer Support makes it easy to record, update and report on your customer support activitiesy. Give your boss reports that document your efforts. Graphical and text style reports are included and you can copy and modify the provided reports or create your own from scratch using the integrated Report Designer.

$99.00 32583 KB

Jitbit SaaS Help Desk

Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.

$19.00 542 KB

Mobile Witch Remote Control

MobileWitch Remote Control is one of the best software that can be used to control your computer from distance. The program is perfect for business as well as for your own enjoyment! Now you can make PowerPoint presentation and watch the actual slides on your phone. Tones of handy features available like being able to change tracks played on iTunes or Media Player, browse for artists, albums, adjust the volume and plus many other.

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Jitbit HelpDesk Ticketing System

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration.

$799.00 542 KB

ThinRDP Server

With ThinRDP, users can access Windows programs, documents, files, and network resources through their preferred device PC, iPhone, iPad, Android tablet, ChromeBook, using an HTML5 capable browser. ThinRDP enables secure access to any PC on the corporate LAN through a single, public IP address. This includes access to applications and desktops running Microsoft RDS/ Terminal Services and RDS/VDI platforms. Remote audio and file transfer.

$80.00 14674 KB

kwiksupport.me

kwiksupport.me provides the easiest entrance into the world of online support and includes comfort functions - for free. See everything on your customer's PC and lead them through the support session by remote control - just as if you were sitting together.

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DameWare Remote Support

Support thousands of end-users without having to leave your desk, using remote support software. DameWare Remote Support (DRS) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users. DameWare Remote Support includes Mini Remote Control, DameWare Mobile, AD management tools, and gives you the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console!

$349.00 98972 KB

DameWare Mini Remote Control

DameWare Mini Remote Control provides powerful remote control software for connecting to remote desktops, laptops and servers to troubleshoot and solve issues. DameWare Mini Remote Control (MRC) is the best value in remote control software and has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops and notebooks. DameWare MRC provides remote control for Mac OS X, Windows and Linux systems.

$259.00 58426 KB

StatWin Server Enterprise

With StatWin you can easily accomplish employee monitoring in the workplace by using the reporting and monitoring tools that the software provides. StatWin monitors PC activity in Windows and then organizes the data in a structure that allows you to easily select what you want to view. All of the data is gathered and then organized into data groups to allow you to filter the information by specific user, database, or viewing period.

$399.00 9686 KB

Web Help Desk

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable.

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sitehelpdesk

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools.

$800.00 2816 KB

binTree Multiple Remote Desktop

binTree Multiple Remote Desktop is a set of software that you can view and control multi-machine conveniently. Iti is useful for multi computer to control or view, for example,it is useful for system administrator,it is useful for laboratory of university.

$48.00 5522 KB

Deskroll Remote Desktop

Support your customers and access your computers with DeskRoll, securely and easily. Download this app, install it on your computer and connect it to your DeskRoll account. It takes just under a minute. Use mobile devices to do remote access from your DeskRoll account. Take advantage of contact management and connection reporting features. Save your time and bring remote access and remote support to a whole new level!

$29.95 1014 KB

Flipping Book Publisher for iPad

I believe that you have heard about flipping book software already, but you may doubt that the Flash flipping book cannot be viewed on mobile devices. Well, actually, the flipping book can be easily used on any apple devices, as iPhone, iPad, iPod, etc.. It is no problem! Moreover, the [url=http://www.flip-book-maker.com/] flipping book [/url] can be viewed also on mobile phones which installed the Android operating system.

$99.00 35278 KB

Max Secure Auto Filler

The most easy to use password generator and one-click web form filler. Auto Filler is instinctive enough for that. This manual is for advanced users who want to use all of Auto Filler abilities to the max. There are many form filler tools available on Internet but auto filler is the easiest to use. No knowledge of computer programming or complicated logics or option is needed.

$9.95 12223 KB

BinTree Multi Computer Control System

BinTree Multi Computer Control System is a set of software that you can view and control multi-machine conveniently. Iti is useful for multi computer to control or view, for example ,it is useful for system administrator,it is useful for laboratory of university.

$48.00 37 KB

Share My Screen Pro

Optimise time and save travel costs by running meetings and presentations through our leading screen sharing solution. From single user presentations to 300 viewer webinars Share My Screen Pro provides a simple and cost effective solution. Set up in minutes and no requirement for viewers to download any software. Use our free iOS and Android app to share your screen with iPads, iPhones, Android tablets and Android phones.

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pcvisit EasySupport 12.0

Simple and smart online support pcvisit EasySupport 10.0 is specifically tailored to the application of professional online support. This slimline solution offers you all of the necessary functionality to provide professional technical support, without any waste or gimmicks - with innovative remote functions and excellent usability. Support your customers via the internet - just as if you were sitting at your customer's PC.

$625.00 17554 KB

pcvisit ProfiSupport 12.0

The solution for IT supporters wanting to generate an income with online support. Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting. With functions such as Recording, Logging, Inquiry of system information and much more, simplify your support and extend number of services you offer.

$1099.00 19554 KB

pcvisit RemoteSupport 12.0

Allowing flexibility through remote access pcvisit RemoteSupport is an ideal software solution for administrators and those requiring remote access for server or network maintenance. Additionally, business travellers can access their office PC regardless of place and time. After the software has been installed on the user's PC, it can be accessed from all over the world via the internet.

$310.27 4655 KB

pcvisit SupportJournal FREE

pcvisit SupportJournal FREE - helps billing your support hours - efficiently and reliably.

8018 KB

KnowledgeBase Deluxe

KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

$75.00 7000 KB

Internet Organizer Deluxe

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities. For the database novice, Internet Organizer's intuitive interface and ready-to-use templates make it easy to set up and use. For the power user, Organizer affords the simplicity of wizards that make it easy to set up and use the Web database organizers that you create.

$75.00 7000 KB

Gateway Mediation Server

Gateway Mediation Server (GMS) is free self-hosted server software that replicates the functionality of our global Internet ID servers. That is - it allows firewalls and NAT services to be bypassed when establishing a remote connection.

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Microsoft OST PST Convert Utility

Microsoft OST PST convert utility is a one of the best Microsoft OST PST converter for converting Microsoft OST PST formats (OST to EML/MSG) & convert all exchange items likes Email, contacts, tasks, & calendar. Microsoft OST to PST converter tool can convert OST PST Microsoft Outlook 2007 by using efficient Microsoft OST PST conversion. Microsoft Outlook 2007 OST to PST conversion is superb at your work how to convert OST.

$99.00 3010 KB

Quicker Support

The Worlds first and only 100% FREEWARE Remote Desktop Live Support Application that is fully Customisable! that can be used on Windows/Android Devices! Unlike Team viewer our cloned application has no usage restrictions or limitations, it was designed for personal or business/corporate usage but without the $$$$ price tag! (All the current features can be found on our Web site)

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Ticker Tape

Ticker Tape is a simple way to broadcast unobtrusive messages to workstations spread over one or more sites - it's ideal for Help Desks or Administrators wanting to proactively advise people of issues affecting one or more locations. Ticker Tape is especially useful where other means of communication, such as email, are unavailable and helps avoid unnecessary calls to the Help Desk reporting known issues or requesting status updates.

$47.00 3314 KB

ADUC HelpdeskAdmin

ADUC HelpdeskAdmin allows helpdesk employees to perform Active Directory tasks from behind their own workstation, with the restrictions you impose. ADUC HelpdeskAdmin offers the following functionality: Roll Back of any mutation made to your Active Directory or network environment, Remote Control, Add printers to computer users (realtime), Send network Message, Scan for the computer a user is logged on to (realtime), and many more...

$199.99 1109 KB

Quinnect Remote Support

Quinnect is a remote support solution for quick and secure access to remote computers over the Internet. You can use Quinnect for ad hoc remote customer support and for administering remote workstations and servers on a 24/7 schedule. Quinnect includes Viewer, Host and Agent. Use the Viewer as a control center. Install the Host on a remote PC for 24/7 access. Use the Agent for spontaneous remote support without installation and configuration.

$449.00 16578 KB

Quinnect Server

Quinnect Server (formerly Gateway Mediation Server) is free self-hosted server software that replicates the functionality of our global Internet ID servers. That is - it allows firewalls and NAT services to be bypassed when establishing a remote connection.

2447 KB

NeuQs Help Desk

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server.

$199.00 223405 KB

Kindle Cash Flow

Kindle Cash Flow 2.0 by Ty Cohen is LIVE! Check out my Kindle Cash Flow Review & Bonus!

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SupportPortal

Online help desk software that allows any business or work group assigns support ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals.

$99.00 2832 KB